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Refunds, Cancellations, DeferralS & Changing Your Race Distance

GENERAL REFUNDS

T100 Triathlon Amateur Participation Events

We understand that sometimes things just don’t go to plan! That’s why we have an industry leading refund policy to help you feel confident in signing up for our events.

50% refund until 90 days prior to race day
25% up to 30 days prior to race day
No refund after 30 days prior to race day

All refunds exclude the 4.99% booking fee charged during registration.

Refund Protect

Each entry has the option to purchase a Refundable Registration.* This entitles athletes to a 100% refund if they cannot attend the event. Full list of reasons and conditions can be found here. This can only be purchased at the time of registration and cannot be purchased at a later date.

Athletes who have purchased a Refundable Registration can click here to make a claim.

Pregnancy Policy

Athletes who become pregnant prior to their event are entitled to one of the follow options:

Free of charge deferral into any other T100 event (current or following calendar year)
100% refund on their race registration

Athletes must provide a medical certificate or doctor’s note confirming pregnancy

Terms & Conditions of Sale

Full terms and conditions of sale can be found within the Event Waiver during registration.

Requesting A refund or cancellation

How To Request A Refund or Cancellation

You can request a cancellation and refund directly through your Race Dashboard by following these steps:

Head to your race dashboard – you can find the link to this in your race confirmation email
Scroll down to the ‘Registration Cancellation Request’ section
Read the terms and provide a reason for cancellation
Select ‘Submit Cancellation Request’
Confirmation – once our team has processed this, you’ll receive an email confirming the cancellation and refund as per our policy

All refunds exclude the 4.99% booking fee charged during registration.

Refund Protect

Athletes who purchased a Refundable Registration can make a claim via either

Their Race Dashboard
The Refundable claim link here

DEFERRAL Policy

Deferral Policy

At T100, we’re committed to delivering an athlete-first experience. That’s why we offer a flexible, straightforward policy – so you can register with confidence.

Standard Deferral – Same Event, Following Year

Defer into the following year’s event at the same location
Standard Deferral Fee – $50 USD, payable in your local currency
Requests must be submitted at least 30 days before race day. No exceptions
Deferred entries are not eligible for a refund
Add-ons (e.g. iTAB, Maurten Race Packs, Day Licenses) are not deferred

Flexi Deferral – Same or Different Event in the Current or Following Year

Defer into any other T100 event within the current or next calendar year, subject to event capacity
Flexi Deferral Fee – $90 USD, payable in your local currency
Requests can be submitted until 11.59pm local time of the Sunday prior to race week
Deferred entries are not eligible for a refund
Add-ons (e.g. iTAB, Maurten Race Packs, Day Licenses) are not deferred

All refunds exclude the 4.99% booking fee charged at registration

How To Claim

Contact the event team via the relevant inbox to request your deferral – at least 30 days before race day for Standard, or any time up to the day before race day for Flexi. Include your intention to defer, state which policy you’re using, (and for Flexi the event you wish to transfer into)
Our team will send you a payment link
Complete the payment and send us proof of payment so we can process your deferral. Once confirmed, your entry will be marked as deferred
We’ll contact you when registration for your chosen event opens, with a link to complete your new registration

CHANGING YOUR RACE DISTANCE

How To Change Your Race Distance

Thinking of upgrading to the 100km Triathlon, or prefer to test your speed on a shorter course? You have the flexibility of transferring race distances within your event.

You can update your race distance directly through your Race Dashboard by following these simple steps:

Head to your Race Dashboard – you can find the link to this in your race confirmation email
Scroll down to the ‘Change Your Race Distance’ section
Select your new distance – choose the race you would like to transfer into and click ‘Change Your Race Distance’
Complete the form – provide any required information and review any additional costs (if applicable)
Confirmation – once complete, you’ll receive an email confirming the change

Refunds will not be applied for athletes who transfer down a distance.

Join the race

2025 events

All T100 Triathlon events are qualifiers for the Qatar T100 Triathlon World Championships.